While we have reopened our exam rooms, our lobby is currently unable to accommodate clients as a waiting room, we ask that you call us at (281) 491-7800 from the car when you arrive to help get you checked in. Once an exam room is available, a technician will call and escort you directly to an exam room for your appointment/consultation. Once escorted in, please leave any personal belongings (such as blankets, towels, beds, etc.) in your vehicle.
Temperature checks are required before entering the exam room and we ask that you please wear a mask that covers your nose and mouth the entire time you are in the hospital. Please allow 6 feet for social distancing as well. Based on the recommendations of the Center for Disease Control (CDC) and to exercise caution in regards to COVID-19, we ask that you please do not come to this appointment if you are exhibiting any cold or flu-like symptoms, or if you have been exposed to the virus.
To continue to be there for your pet, we are offering curbside service and drop off appointments. Please call or text us at (281) 491-7800 when dropping off your pet and a team member will come out to your car. When your pet is ready for pick up, we will call you and escort the pet back to your car. We still highly encourage clients to fill out patient history forms if needed prior to arrival; these are available to download on our website or you can send a request to: firstname.lastname@example.org. Lastly, to ensure your health, and the health of our doctors and technicians, they may refrain from shaking your hands.
We are now offering TeleVet for teletriage virtual appointments 24/7 and followups as appropriate for the specialty and situation. TeleVet enables our medical staff to help assess your pet virtually and has the ability to share photos and/or video. Sign up for TeleVet HERE